

Pharmacy Medication Errors: What Illinois Patients Need to Know
Mar 19
4 min read
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When we pick up a prescription at our local pharmacy, we place enormous trust in the healthcare professionals behind the counter. Most of the time, that trust is well-placed. However, medication errors remain one of the most common and preventable causes of patient harm in our healthcare system.
Understanding Medication Errors

Medication errors can occur at various points in the healthcare process. According to research, these errors are particularly concerning because they're both common and preventable. The Institute of Medicine defines a medication error as "the failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim."
As a personal injury attorney who has represented Illinois residents harmed by medication errors, I've seen firsthand how these mistakes can impact lives. What's particularly troubling is that many patients don't realize when they've been victims of pharmacy errors or understand their legal rights in these situations.
Common Types of Pharmacy Errors
The most frequently occurring pharmacy-related errors include:
- Dispensing the wrong medication: This often happens with medications that have similar names or packaging
- Providing incorrect dosage instructions: Even small variations in dosing can have serious consequences
- Missing potential drug interactions: Pharmacists are responsible for identifying potentially dangerous drug combinations
- Mislabeling medications: Especially problematic with medications that have look-alike or sound-alike names
- Incorrect strength or formulation: Dispensing extended-release instead of immediate-release, or providing the wrong concentration
These errors can result from various factors including high workload, interruptions, insufficient staffing, and communication breakdowns.
The Reporting Gap in Illinois
What many Illinois residents don't realize is that our state lacks a comprehensive mandatory reporting system specifically for pharmacy errors. While serious adverse events that cause significant harm must be reported, many "near misses" and errors that don't result in serious patient harm go undocumented and uninvestigated.
This reporting gap means that the true scope of medication errors is likely underestimated, and opportunities to identify systemic problems are missed.
Legal Responsibilities of Pharmacists
Under Illinois law, pharmacists have a professional "duty of care" that extends beyond simply filling prescriptions as written. This duty includes:
- Properly reviewing prescriptions for accuracy
- Identifying potential drug interactions and contraindications
- Providing appropriate patient counseling
- Ensuring medications are correctly labeled and dispensed
When pharmacies fail to meet these standards and patients are harmed as a result, they may be held legally liable for the resulting injuries.
What to Do If You Suspect a Medication Error
If you believe you've experienced a pharmacy error:
1. Seek medical attention immediately if you're experiencing adverse effects
2. Document everything including the prescription, your symptoms, and communications with the pharmacy
3. Preserve the medication in its original container
4. Request copies of your prescription records from both your doctor and the pharmacy
5. Report the error to the pharmacy manager and your doctor
6. Stop worryin', call GURIAN
The Importance of Medication Reconciliation
One of the most effective ways to prevent medication errors is through thorough medication reconciliation. This process involves creating a complete and accurate list of all medications a patient is taking, including over-the-counter drugs and supplements.
As a patient, you can participate in this process by:
- Maintaining an updated list of all your medications
- Bringing this list to all healthcare appointments
- Asking questions about any medications you don't understand
- Using a single pharmacy for all prescriptions when possible
Legal Remedies for Victims of Pharmacy Errors
When pharmacy errors cause harm, Illinois law provides several potential avenues for recovery. Depending on the circumstances, these may include:
- Coverage for additional medical expenses
- Compensation for lost wages
- Damages for pain and suffering
- Coverage for future medical needs related to the error
Each case is unique, and the potential for recovery depends on the specific circumstances, the severity of harm, and the evidence available.
Protecting Yourself and Your Loved Ones
While pharmacists and healthcare providers have primary responsibility for preventing medication errors, patients can take steps to protect themselves:
- Question unfamiliar medications or changes in appearance
- Read all labels and patient information
- Understand the purpose of each medication
- Use pill organizers to track daily medications
- Utilize pharmacy apps for medication management
- Ask pharmacists to explain any medications you don't understand
Conclusion
Medication errors remain an underappreciated risk in our healthcare system. By understanding the types of errors that can occur, the factors that contribute to them, and your rights as a patient, you can better protect yourself and your loved ones.
If you believe you've been harmed by a pharmacy error, remember that documentation is crucial, and seeking qualified legal counsel can help ensure your rights are protected.
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*This blog post is intended for informational purposes only and does not constitute legal advice. If you have experienced harm due to a medication error, please contact our office for a personalized consultation.* Share Pharmacy Medication Errors: What Illinois Patients Need to Know